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Food Service Operations Leader

3 months ago

Vaughan, Ontario, Canada Swiss Chalet Full time
Join Our Team as a Food Service Operations Leader
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
Key Responsibilities:
  • Assess Daily Operations: Ensure smooth functioning of all restaurant activities.
  • Monitor Staff Performance: Evaluate and guide team members to enhance service quality.
  • Plan and Organize: Strategically manage daily operations for optimal efficiency.
  • Recruitment: Attract and hire qualified personnel.
  • Staff Scheduling: Create effective work schedules for team members.
  • Supervision: Oversee staff to maintain high standards of service.
  • Training: Provide comprehensive training to new employees.
  • Financial Management: Balance cash and prepare financial reports.
  • Performance Reviews: Conduct evaluations to foster employee development.
  • Cost Management: Analyze costs associated with products and services.
  • Inventory Control: Organize and manage stock levels efficiently.
  • Health and Safety Compliance: Ensure adherence to health regulations.
  • Supplier Negotiations: Manage relationships with vendors for supplies.
  • Customer Relations: Address and resolve customer inquiries and complaints.
  • Customer Service: Deliver exceptional service to enhance guest experiences.
Supervision Details:
  • Team Size: Supervise 5-10 staff members.
  • Areas of Responsibility: Oversee various operational functions.
Qualifications:
  • Technical Skills: Proficient in electronic cash registers and Microsoft Office Suite.
  • Transportation: Reliable transportation is necessary; public transit options are available.
  • Work Environment: Ability to thrive in a fast-paced, high-pressure setting.
  • Personal Attributes: Dependable, organized, and a strong team player with excellent communication skills.
Employee Benefits:
  • Government Recognition: Acknowledged as a recognized employer.
  • Health Benefits: Includes dental, disability, healthcare, and vision care plans.
  • Financial Security: Life insurance and additional benefits offered.