Account Manager
4 weeks ago
As a key member of our team, you will be responsible for managing financing requests from our B2B customers, coming from our equipment reseller partners.
Your role will be to efficiently process financing requests within established deadlines, communicate professionally by telephone and email, and find solutions tailored to customer needs.
You will be expected to juggle multiple tasks simultaneously, quickly analyze situations and prioritize actions to excel in this position.
Responsibilities:- Process financing requests from B2B customers within 30 minutes per request
- Communicate effectively by telephone and email with customers and reseller partners
- Find solutions adapted to customer needs and ensure quality service
- Manage multiple tasks simultaneously while respecting established priorities
- Contribute to business development and company growth
- Fluency in oral and written French and English
- Excellent communication skills and sense of customer service
- Strong organizational, analytical and priority management skills
- Versatility, team spirit and willingness to learn new skills
- Prior experience in financial analysis or support for SMEs (an asset)
- Competitive base salary
- 4 weeks of paid vacation
- Collective insurance
- Modern workplace: Dix30 Solar Tower with access to the REM
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce.
We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
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