Client Engagement Specialist

2 months ago

Burlington, Ontario, Canada Kognitive Full time

About Kognitive

Kognitive is a dynamic and innovative company that specializes in providing exceptional sales and marketing solutions to its clients. As a Field Marketing Representative, you will be an integral part of our team, responsible for creating excitement and connections with consumers in-store.

Key Responsibilities

  • Educate customers on the features and benefits of President's Choice Financial products within the store pavilion.
  • Understand customers' needs to make appropriate recommendations.
  • Offer exceptional advice and product knowledge.
  • Drive sales, advocacy, and brand awareness for our client's products by being a subject matter expert and advocate for the brand/product.
  • Provide exceptional customer service, ensuring customers have a great experience.
  • Find creative approaches to engage customers and share the benefits of the product.
  • Build and maintain positive working relationships with store personnel.
  • Maintain a high level of confidentiality as you work with customer information.
  • Create excitement around the product offering by being a subject matter expert and advocate for the brand/product.

Requirements

  • 1+ year of experience in sales in a financial or retail environment.
  • Comfortable with sales targets and eager to push the status quo.
  • Outgoing, personable, and enjoys interacting with people, with a talent for acquiring new customers.
  • Customer service or sales experience is an asset.
  • Comfortable delivering key messages, strong listening, and communication skills.
  • High level of integrity and accountability working with confidential customer information.
  • Comfortable completing a criminal/credit background check.
  • Interest in learning and development through coaching and training.
  • Reliable access to a vehicle or valid driver's license is an asset.

Benefits

  • Flexible work environment and schedule.
  • Fully paid training and ongoing coaching to help you achieve goals and advance in your role.
  • Competitive base pay plus commission (uncapped).
  • Work for one of the most recognized marketing agencies in Canada.
  • Work on behalf of one of the most trusted iconic brands in Canada.
  • Career growth opportunities for advancement and professional development.

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