Dining Room Attendant

3 weeks ago

Fort Saskatchewan, Alberta, Canada Brant Hotel Full time
Job Title: Waiter/Waitress

At Brant Hotel, we are seeking a skilled Waiter/Waitress to join our team. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:
  • Address customer complaints or concerns in a professional and courteous manner.
  • Prepare and serve specialty food and beverages to our guests.
  • Present bills to customers and process payments in a timely and efficient manner.
  • Describe menu items, including daily specials, to our guests and make recommendations based on their preferences.
  • Clear and clean tables, trays, and chairs to maintain a clean and welcoming environment.
  • Assist guests with special needs and provide exceptional customer service.
  • Work collaboratively with our kitchen and bar staff to ensure seamless service.
Support for Newcomers and Refugees:

We are committed to creating a welcoming work environment for newcomers and refugees. As a Waiter/Waitress, you will have the opportunity to support our guests from diverse backgrounds and provide them with the skills and knowledge they need to succeed in their new roles.

  • Support newcomers and refugees with foreign credential recognition.
  • Provide diversity and cross-cultural training to create a welcoming work environment.
Support for Indigenous People:

We are dedicated to creating a welcoming work environment for Indigenous people. As a Waiter/Waitress, you will have the opportunity to provide mentorship, coaching, and networking opportunities to Indigenous workers and help them succeed in their roles.

  • Offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Provide cultural competency training and awareness training to all employees.

Work Term: Permanent

Work Language: English

Hours: 40 hours per week

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