Team Leader

4 days ago

Milton, Ontario, Canada PBS Systems Inc. Full time

About the Role:

We are seeking a highly skilled and experienced Team Leader - Sales to join our team at PBS Systems Inc. As a key member of our Dealer Training Optimization (DTO) team, you will play a critical role in driving corporate growth by facilitating implementations of our software with a strong focus on long-term feature adoption to our dealership customers.

Key Responsibilities:

  • Leadership: Remain calm under pressure, professional, and focused. Be a role model to your team members, and an example of what DTO expectations are. Accurately communicate policy, direction, and vision. Foster a supportive work culture, take care of your people, and positively represent PBS.
  • People Management: Involved in recruiting and retention programs, some HR responsibilities. Onboarding, and ongoing training of your team members. Support, mentor, motivate & encourage team members on job achievements. Keep the team engaged and focused forward. Identify staff challenges and engage management as necessary.
  • Department Management: Coordinate staff schedules, training and workload. Project oversight on all assigned installations and other projects. Provide support, guidance, and ultimately take responsibility for the more complex incidents and/or deployments. Ongoing queue management, project overviews, reporting, and analysis.

Requirements:

  • 3+ years previous experience in the automotive industry, dealership or PBS environment.
  • Previous experience in managing high-performing teams.
  • Thorough understanding of your silo, and how it integrates with the other areas of v10.
  • Solid understanding of the different areas of PBS, as they relate to your silo.
  • Computer proficiency in Microsoft Office, a quick learner, and technologically savvy.
  • Fluent in English, and exceptional communication skills are required. French is an asset.
  • Available to travel within Canada and the US, as required, to meet organizational needs (estimate: to 5-7 weeks/year) in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required.
  • Available to work nonstandard hours starting at 5:30, 7:30 or 9:30am and occasionally Saturday and/or Sunday (due to travel schedule).

What We Offer:

  • Internal promotion and growth opportunities.
  • An education department dedicated to helping you with professional and personal development.
  • The opportunity to travel.
  • Free parking.
  • Staff events.
  • Competitive annual base salary.
  • Bonus for product certification up to $4,800 per year.
  • Great referral bonus.
  • Staff discounts with GM, Dell, Goodlife and more.

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