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Technical Support Specialist

2 months ago

Windsor, Ontario, Canada 2720455 Ontario Inc. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at 2720455 Ontario Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring they have the tools and resources they need to succeed.

Key Responsibilities
  • Provide technical assistance to employees via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, software, and network infrastructure
  • Collaborate with other teams to identify and implement solutions to technical problems
  • Develop and maintain technical documentation and knowledge base
  • Participate in the design and implementation of new technical systems and processes
Requirements
  • College diploma or equivalent in a related field (e.g. computer science, information technology)
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of networking software, security protocols, and operating systems
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment