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Front Desk Coordinator

2 months ago

Kelowna, British Columbia, Canada FIVE RIVERZ IMMIGRATION CONSULTATION LTD. Full time
Job Summary

FIVE RIVERZ IMMIGRATION CONSULTATION LTD. is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and maintaining accurate records.

Key Responsibilities
  • Customer Service: Greet clients and visitors, provide information, and resolve inquiries in a professional and courteous manner.
  • Switchboard Operations: Answer and direct phone calls, take messages, and transfer calls to the appropriate team members.
  • Record Keeping: Maintain accurate and up-to-date records of client interactions, appointments, and correspondence.
  • Administrative Support: Perform data entry, order office supplies, and assist with other administrative tasks as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a customer-facing role.
  • Language: Fluency in English.
  • Work Hours: 30 to 40 hours per week.
Work Environment

FIVE RIVERZ IMMIGRATION CONSULTATION LTD. is a dynamic and fast-paced environment. The ideal candidate will be able to work independently, manage multiple tasks, and maintain attention to detail in a pressurized environment.