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Delivery Specialist

2 months ago


Whistler, British Columbia, Canada Vail Resorts Full time
Unlock Your Potential as a Delivery Specialist

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments with a focus on logistics and customer satisfaction? We're seeking a skilled Delivery Specialist to join our team at Vail Resorts

About the Role

As a Delivery Specialist, you will be responsible for delivering ski and snowboard gear to our members and guests, ensuring a seamless and enjoyable experience. You will work closely with our team to manage equipment deliveries, fittings, and reservations, while maintaining a high level of customer satisfaction.

Key Responsibilities
  • Deliver ski and snowboard gear to members and guests, ensuring timely and accurate delivery
  • Manage equipment deliveries, fittings, and reservations, utilizing technology to track the fulfillment process
  • Communicate effectively with managers and team members to maximize efficiency and customer satisfaction
  • Act as manager on duty when assigned, ensuring seamless operations and customer satisfaction
  • Provide exceptional customer service, answering questions and addressing concerns regarding the My Epic Gear membership program
Requirements
  • Ability to lift 50 lbs. and move large rolling racks of skis and snowboards safely
  • Willingness and ability to stand for 8 hours and work outside in winter conditions
  • Ability to work a flexible schedule, including weekends and holidays
  • Keen to learn new skills, open-minded, and able to adapt to changing situations
What We Offer
  • Competitive hourly rate: $25.49
  • Full-time schedule with opportunities for advancement
  • Excellent training and development opportunities
  • Collaborative and dynamic work environment

We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and thrive in fast-paced environments, we encourage you to apply for this exciting opportunity