IT Specialist

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a sense of community.

We're seeking a highly skilled and motivated IT Specialist to join our team at Four Seasons Whistler. As a key member of our IT department, you'll be responsible for providing technical support and assistance to our staff and guests, ensuring seamless operations and exceptional service delivery.

• Provide technical support and troubleshooting for hardware and software issues
• Maintain and manage staff-facing technologies, including Windows, PMS, and POS systems
• Assist with IT projects and initiatives to drive innovation and improvement
• Monitor system performance and ensure compliance with PCI policy
• Collaborate with the IT team to resolve technical issues and improve overall service delivery

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Professional IT qualification, such as CCNA or MCSE
• Excellent analytical and problem-solving skills
• Strong attention to detail and commitment to customer service
• Ability to work in a fast-paced environment and adapt to new technologies and processes

• Competitive hourly wage
• Extended health coverage, including dental, vision, and life insurance
• Employee recognition and reward programs
• Complimentary meal per shift in our employee dining room
• Paid time off and additional floating holidays
• Excellent training and development opportunities

We're an equal-opportunity employer committed to diversity and inclusion. If you're passionate about delivering exceptional service and have a strong technical background, we encourage you to apply for this exciting opportunity to join our team at Four Seasons Whistler.