Hotel Front Desk Clerk

5 days ago


Prince George, British Columbia, Canada 1357837 B.C. LTD Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at 1357837 B.C. LTD. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Reservation Management: Take, cancel, and change room reservations as needed.
  • Information Provision: Provide guests with information on hotel facilities and services.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls and relay messages to guests and staff.
  • Customer Service: Provide exceptional customer service to guests and respond to their needs in a professional and courteous manner.
Additional Responsibilities:
  • Support for Persons with Disabilities: Participate in a government or community program that supports persons with disabilities, and provide awareness training to employees to create a welcoming work environment.
  • Support for Newcomers and Refugees: Participate in a government or community program that supports newcomers and refugees, and assist with their immediate settlement needs.
  • Support for Youth: Participate in a government or community program that supports youth employment, and offer on-the-job training and mentorship opportunities.
  • Support for Indigenous People: Participate in a government or community program that supports Indigenous people, and provide cultural competency training to employees.
  • Support for Visible Minorities: Participate in a government or community program that supports visible minorities, and offer mentorship programs and diversity training to employees.

We offer a dynamic and supportive work environment, and we are committed to providing our employees with the training and resources they need to succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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