Restaurant Operations Manager

1 month ago


Antigonish County, Canada Tim Hortons Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities:
  • Staff Management: Supervise and train a team of 5-10 staff members, providing guidance and support to ensure they meet their performance targets.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Sales Growth: Develop and implement strategies to drive sales growth, including promoting menu items and managing inventory levels.
  • Inventory Management: Oversee the management of inventory, including ordering supplies and managing stock levels.
  • Health and Safety: Ensure that all health and safety regulations are followed, including maintaining a clean and safe working environment.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Excellent communication and leadership skills, with the ability to work well under pressure.
Work Environment:

This is a fast-paced environment with tight deadlines, requiring the ability to work well under pressure and maintain a high level of accuracy.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.


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