Restaurant Operations Manager

1 month ago


Antigonish County, Canada Tim Hortons Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including managing staff, maintaining high standards of quality and service, and driving sales growth.

Key Responsibilities:
  • Staff Management: Supervise and train a team of 5-10 staff members to ensure they are equipped to provide excellent customer service and maintain high standards of quality.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining a clean and safe working environment.
  • Customer Service: Ensure that all customers receive a high level of service and that their needs are met in a timely and efficient manner.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive sales growth and increase customer loyalty.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
Work Environment:

The successful candidate will work in a fast-paced restaurant environment, with a focus on providing excellent customer service and maintaining high standards of quality. The role will require the ability to work independently and as part of a team, with a strong focus on customer satisfaction and sales growth.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Training and Development: Ongoing training and development opportunities to ensure you have the skills and knowledge needed to succeed in your role.


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