Director of Quality Assurance

2 months ago

Toronto, Ontario, Canada Tri-Mach Group Full time

We are seeking an experienced Director of Quality Assurance to join our team at Tri-Mach Group to ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.

Key Responsibilities:

§ Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulatory requirements.

§ Design and conduct audits to assess quality system effectiveness, identify areas for improvement, and implement corrective actions.

§ Lead cross-functional teams and support department leaders to resolve quality-related issues and implement preventive measures.

§ Create and reinforce a quality culture within the company, ensuring every employee knows why quality is important and what to strive for.

§ Conduct supplier quality assessments and manage supplier relationships to ensure product/service quality and compliance.

§ Provide leadership and training on quality principles and practices to employees at all levels of the organization.

§ Drive continuous improvement initiatives to enhance operational efficiency and product/service quality.

§ Collaborate with sales, engineering, production, project management, and field service teams to resolve customer complaints and implement corrective actions for product non-conformances.

§ Stay updated on industry trends and regulatory changes to ensure the company's quality management system remains compliant and effective.

§ Develop and maintain quality metrics to monitor and continuously improve product quality and production processes.

§ Lead and/or support the implementation, maintenance, and expansion of quality systems in all Tri-Mach Group facilities.

§ Department staffing, administration, budgets, training, mentoring, and employee onboarding.

§ Always conduct oneself in a professional manner in alignment with Company values.

§ In accordance with company policy, overtime, work outside of regular hours, and being on call may be required at the discretion of the company.

§ All other duties as assigned.

Required Experience & Qualifications:

§ Bachelor's degree in engineering or related field.

§ 10+ years of experience in quality assurance/quality control in the manufacturing industry.

§ 5+ years in a supervisory position with responsibility for direct reports.

§ Experience with custom automation, material handling, conveyors, welding, and metal fabrication solutions.

§ Knowledge of quality management standards (e.g., ISO 9001) and regulatory requirements.

§ Proficient in quality management tools and software.

§ Experience in leading quality audits and implementing corrective actions.

§ Strong leadership and interpersonal skills to effectively lead cross-functional teams.

§ Ability to work independently and prioritize tasks in a fast-paced environment.

§ Strong problem-solving and analytical skills.

§ Proficient with MS Office applications, such as Excel and Word.

§ Excellent communication and interpersonal skills.

Strong attention to detail and ability to work in a fast-paced environment

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