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Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Vapcity Vapor Ltd. as a Team Lead. The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring that all sales and customer service goals are met.
Key Responsibilities- Assign Sales Workers to Duties: Effectively manage and allocate tasks to sales staff to ensure optimal productivity and customer satisfaction.
- Order Merchandise: Coordinate with suppliers to ensure timely and accurate delivery of products, maintaining a well-stocked store environment.
- Establish Work Schedules: Create and manage employee schedules to meet business needs, ensuring adequate coverage during peak periods.
- Sell Merchandise: Provide exceptional customer service, promoting products and services to drive sales and revenue growth.
- Prepare Reports: Analyze sales data, customer feedback, and operational metrics to inform business decisions and drive improvement.
- Resolve Issues: Proactively address customer complaints, supply chain disruptions, and other operational challenges to maintain a positive store environment.
- Organize Inventory: Implement effective inventory management systems to minimize stockouts and overstocking, ensuring optimal product availability.
- Supervise and Coordinate Activities: Lead and motivate sales staff, providing guidance and support to ensure seamless execution of store operations.
- Conduct Performance Reviews: Regularly evaluate employee performance, providing constructive feedback and coaching to drive improvement and growth.
- Fast-Paced Environment: Work in a dynamic, fast-paced retail environment, adapting to changing customer needs and business demands.
- Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and quality in all aspects of store operations.
- Client Focus: Demonstrate a strong customer-centric approach, prioritizing their needs and delivering exceptional service.
- Ability to Multitask: Effectively manage multiple tasks and priorities, maintaining a high level of productivity and efficiency.
- Work Term: Permanent position, offering stability and opportunities for growth and development.
- Work Language: English.
- Hours: 40 hours per week.
