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Office Manager
2 months ago
We are seeking a highly skilled Client Service Supervisor to join our team at Image Dental Laboratory. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our office and ensuring that our clients receive exceptional service.
Key Responsibilities- Office Management: Co-ordinate activities with other work units or departments, establish work schedules and procedures, and examine and verify the accuracy of work.
- Supervision: Supervise a team of 5-10 customer service clerks, provide technical advice, and recommend measures to improve productivity and product quality.
- Training and Development: Identify workers' training needs, train staff in job duties, safety procedures, and company policies, and conduct performance reviews.
- Customer Service: Address customers' complaints or concerns, arrange for refunds and credits, and answer clients' inquiries and provide information.
- Administrative Tasks: Perform general office duties, including data entry, filing, and record-keeping.
- Education: College/CEGEP diploma or equivalent experience.
- Experience: 5 years or more of experience in office management or a related field.
- Skills: Excellent communication and interpersonal skills, ability to multitask, and attention to detail.
- Computer Skills: Proficient in MS Office and other relevant software.
- Competitive Salary: A competitive salary and benefits package, including dental and health care plans, group insurance benefits, and a pension plan.
- Opportunities for Growth: Opportunities for professional growth and development, including training and education programs.
- Collaborative Work Environment: A collaborative and dynamic work environment with a team of experienced professionals.
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
