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Assistant Store Manager

2 months ago

Richmond, British Columbia, Canada Deckers Brands Full time

About the Role

As an Assistant Store Manager at Deckers Brands, you will play a critical role in driving the success of our UGG retail stores. This is an exciting opportunity to join a dynamic team and contribute to the growth and development of our business.

Key Responsibilities

  • Partner with the Store Manager to develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance the overall shopping experience.
  • Lead and motivate a high-performing team of sales associates to achieve sales targets, provide exceptional customer service, and maintain a clean and organized store environment.
  • Assist in the management of store operations, including inventory management, visual merchandising, and store administration.
  • Develop and implement training programs to ensure that sales associates have the skills and knowledge needed to provide excellent customer service and drive sales.
  • Monitor and analyze sales data to identify trends and opportunities for growth, and make recommendations to the Store Manager to improve sales performance.
  • Collaborate with the Store Manager to develop and implement plans to achieve budgeted revenue goals, and to identify and capitalize on opportunities to increase sales and profitability.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Assist in the execution of store strategies to enhance customer satisfaction, expand traffic, and optimize profitability.
  • Manage inventory and partner with corporate stakeholders to meet the needs of your market.

Requirements

  • Two (2) to four (4) years minimum retail store management experience preferred.
  • Associates Degree (preferred) or equivalent experience required.
  • Excellent communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers.
  • Excellent project management skills, organizational skills, and attention to detail.
  • Excellent problem-solving skills and ability to work through challenges.
  • Ability to multi-task in a dynamic environment.

What We Offer

As a member of the Deckers Brands team, you will have the opportunity to work with a dynamic and innovative company that is committed to delivering exceptional customer experiences. We offer a competitive salary, benefits package, and opportunities for growth and development.