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Restaurant Operations Manager

1 month ago

Maple Ridge, British Columbia, Canada WHITE SPOT RESTAURANT Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at WHITE SPOT RESTAURANT. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Performance Reviews: Conduct regular performance reviews with your team to ensure they are meeting their goals and providing excellent customer service.
  • Inventory Management: Organize and maintain inventory levels to ensure that we have the necessary supplies to meet customer demand.
  • Health and Safety: Ensure that all health and safety regulations are followed to maintain a safe working environment for our staff and customers.
  • Customer Service: Provide exceptional customer service by addressing customer complaints and concerns in a timely and professional manner.
  • Team Management: Plan, organize, direct, control, and evaluate the daily operations of the restaurant, including supervising staff and ensuring that they are meeting their responsibilities.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment where attention to detail and multitasking are essential.
  • Work Under Pressure: Work under pressure to meet deadlines and ensure that the restaurant is running smoothly.
Personal Suitability:
  • Client Focus: Demonstrate a client-focused approach to ensure that our customers receive exceptional service.
  • Dependability: Be dependable and reliable in your work, ensuring that tasks are completed on time and to a high standard.
  • Efficient Interpersonal Skills: Develop and maintain effective relationships with staff, customers, and suppliers.
  • Flexibility: Be flexible and adaptable in your work, responding to changing circumstances and priorities.
  • Organized: Be highly organized and able to prioritize tasks effectively.
  • Reliability: Demonstrate a high level of reliability and dependability in your work.

Work Term: Permanent

Work Language: English

Hours: 35 hours per week