Retail Store Manager

1 week ago

Chilliwack, Canada JDH HOLDINGS LTD Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at JDH Holdings Ltd. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the retail store, including managing inventory, maintaining store appearance, and ensuring compliance with company policies and procedures.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Sales and Merchandising: Analyze sales data, identify trends, and develop strategies to increase sales and improve merchandising displays.
  • Team Management: Supervise and train a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Inventory Management: Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate inventory records.
  • Reporting and Analysis: Prepare and analyze sales reports, providing insights and recommendations to improve store performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a retail management role
  • Work Setting: Retail business
  • Tasks: Assign sales workers to duties, hire and train staff, authorize return of merchandise, establish work schedules, sell merchandise, prepare reports, resolve issues, organize and maintain inventory, supervise and co-ordinate activities of workers
  • Supervision: 3-4 people, including cashiers, retail salespersons, and sales clerks
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, handling heavy loads, attention to detail
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, team player
Work Environment

Our retail store operates in a fast-paced environment, requiring strong organizational and communication skills. The ideal candidate will be able to work effectively in a team, provide excellent customer service, and drive sales growth.

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