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Retail Store Manager

2 months ago

Chilliwack, Canada Corky's Liquor Store Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Corky's Liquor Store. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive exceptional service and that our sales goals are met.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales floor staff, ensuring that they are working efficiently and effectively to meet sales targets.
    • Provide guidance and support to staff members, helping them to develop their skills and knowledge.
  • Customer Service
    • Ensure that customers receive a high level of service, responding promptly to their needs and resolving any issues that may arise.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Merchandising and Inventory
    • Oversee the receipt, storage, and display of merchandise, ensuring that it is properly stocked and presented.
    • Monitor inventory levels, identifying opportunities to reduce waste and improve efficiency.
  • Financial Management
    • Manage the store's budget, ensuring that expenses are controlled and that sales targets are met.
    • Monitor and analyze sales data, identifying trends and opportunities to improve sales.
  • Store Operations
    • Ensure that the store is clean, safe, and well-maintained, meeting all relevant health and safety standards.
    • Develop and implement procedures to improve store efficiency and productivity.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work independently and as part of a team.
    • Strong problem-solving and analytical skills.
    • Ability to work in a fast-paced environment and meet deadlines.
Support for Diversity and Inclusion

We are committed to creating a welcoming and inclusive work environment for all employees and customers. As a Retail Store Manager, you will be expected to:

  • Support for Persons with Disabilities
    • Participate in a government or community program or initiative that supports persons with disabilities.
    • Offer mentorship, coaching, and/or networking opportunities for persons with disabilities.
    • Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees
    • Participate in a government or community program or initiative that supports newcomers and/or refugees.
    • Assist with immediate settlement needs of newcomers and/or refugees.
    • Support social and labour market integration of newcomers and/or refugees.
  • Support for Youth
    • Participate in a government or community program or initiative that supports youth employment.
    • Offer on-the-job training tailored to youth.
    • Offer mentorship, coaching, and/or networking opportunities for youth.
  • Support for Indigenous People
    • Participate in a government or community program or initiative that supports Indigenous people.
    • Offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
    • Develop and maintain relationships with Indigenous communities, Indigenous-owned businesses, and organizations.
  • Support for Visible Minorities
    • Participate in a government or community program or initiative that supports members of visible minorities.
    • Apply hiring policies that discourage discrimination against members of visible minorities.
    • Offer mentorship programs that pair members of visible minorities with experienced employees.