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Technical Support Specialist

2 months ago

Vancouver, British Columbia, Canada Terra Dygital Solutions Full time
At Terra Dygital Solutions, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Responsibilities:

* Provide technical support and assistance to clients via phone, email, or in-person
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain knowledge of our products and services

Requirements:

* College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
* Experience an asset
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment

Benefits:

* Dental plan
* Health care plan
* Bonus
* Other benefits
* Work Term: Permanent
* Work Language: English
* Hours: 40 hours per week

If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.