Clerical and Administrative Supervisor

2 weeks ago

Brantford, Ontario, Canada 2113626 Ontario Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at 2113626 Ontario Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional customer service and maintaining a high level of efficiency.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and manage a team of 3-4 staff members, providing guidance and support to ensure they meet their job requirements.
  • Operational Management
    • Coordinate and assign tasks to ensure seamless hotel operations, including front desk, housekeeping, and maintenance.
    • Monitor and maintain the hotel's computer systems, equipment, and machinery to ensure business continuity and customer satisfaction.
    • Requisition materials and supplies as needed to maintain a well-stocked inventory.
  • Customer Service
    • Assist clients and guests with special needs, providing exceptional customer service and ensuring their satisfaction.
  • Training and Development
    • Train and develop staff members in job duties, safety procedures, and company policies to ensure they are equipped to perform their roles effectively.
  • Work Environment
    • Work in a fast-paced environment with a large workload, requiring attention to detail and the ability to work under pressure.
    • Stand for extended periods and work in a standing position.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months to less than 1 year of experience in a supervisory or management role.
  • Skills and Qualifications
    • Excellent communication and interpersonal skills.
    • Ability to work in a team environment and provide guidance and support to staff members.
    • Strong organizational and time management skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Knowledge of MS Outlook and other computer systems.
Working Conditions

This is a permanent position, working 40 hours per week. The work language is English.

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