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Shift Supervisor

2 months ago

Brantford, Ontario, Canada KFC Taco Bell - Brantford Full time
About the Role

We are seeking a highly motivated and experienced Shift Supervisor to join our team at KFC /Taco Bell - Brantford. As a Shift Supervisor, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Team Management: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and maintain a positive and productive work environment.
  • Operations and Logistics: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
  • Customer Service: Address customers' complaints or concerns, and maintain a high level of customer satisfaction.
  • Administrative Tasks: Maintain records of stock, repairs, sales, and wastage, and perform other administrative tasks as required.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 7 months to less than 1 year of experience in a supervisory or leadership role, or equivalent experience.
  • Work Environment: Fast-paced environment with a combination of sitting, standing, and walking.
  • Work Conditions: Permanent position with 30 hours per week.
  • Language: English.