Hotel Operations Manager

4 weeks ago


Mississauga, Ontario, Canada Tapestery Collection By Hilton Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Tapestery Collection By Hilton. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Leadership and Supervision: Supervise and manage a team of 5-10 staff members, providing guidance, support, and coaching to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Operations Management: Oversee the day-to-day operations of the hotel, including managing budgets, coordinating staff schedules, and ensuring that all facilities and equipment are maintained to a high standard.
  • Customer Service: Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Training and Development: Develop and implement training programs to ensure that staff members have the skills and knowledge needed to provide excellent customer service and perform their duties effectively.
  • Problem-Solving: Identify and resolve problems in a timely and effective manner, ensuring that the hotel's operations are not disrupted.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a supervisory or management role in the hospitality industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
What We Offer:
  • Parking: Parking available on site.
  • Employment Type: Permanent.
  • Language: English.
  • Hours of Work: 37.5 hours per week.


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