Patient Data Coordinator

3 weeks ago

Mississauga, Ontario, Canada Abbott Full time
The Opportunity

This role is part of Abbott's Electrophysiology Division, where we're advancing the treatment of heart disease through innovative medical technologies. As a Patient Data Tracking Associate, you will play a crucial role in ensuring that all relevant implantable devices are up to date in Abbott Medical Canada's Patient Device Tracking database, in accordance with the Medical Device Regulations.

Key Responsibilities
  • Process patient, product, and customer-related information for Abbott implantable products on a weekly basis.
  • Update non-compliant returned/explant products in the internal database.
  • Process weekly implant registration card printout activity, including MRI cards and prioritizing Rush Patients cards.
  • Provide support to QA Manager on various non-complex projects and tasks.
  • Participate in the development, evaluation, and ongoing enhancement of the OUS PDT database.
  • Assist with recalls and advisories.
  • Run reports as needed for Hospitals, Sales Representatives, and Internal Representatives.
Requirements
  • College diploma.
  • Less than 1 year of experience in a similar role.
  • Advanced knowledge of MS Office (Word, Excel, Access, and PowerPoint).
  • Strong data entry and organization skills.
  • Time management skills and ability to multi-task.
  • Effective verbal, written, and presentation skills.
  • Maintains a focus on continuous quality improvement.
Preferred Qualifications
  • 1 to 3 years' experience with data entry experience in a bilingual work environment handling patient health and customer information.
  • Bilingualism (English and French).
  • Previous experience in a medical device and/or cardiology field.

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