Customer Relationship Specialist

2 months ago


Pender Island, British Columbia, Canada AFA Forest Products Inc. Full time

Account Manager at AFA Forest Products Inc.

AFA Forest Products Inc. is seeking a dedicated Account Manager to cultivate and manage relationships with key customer accounts, driving business growth and success. This role demands exceptional communication, teamwork, and a comprehensive understanding of business principles to achieve profitability.

  • Identify Key Decision-Makers: Proactively research and identify influential individuals within target accounts to establish effective communication channels.
  • Develop Strategic Sales Approaches: Collaborate with the sales team to create tailored strategies that address the unique needs and objectives of each customer.
  • Support Marketing Initiatives: Actively participate in marketing events and campaigns, representing AFA Forest Products Inc. and fostering brand awareness within the industry.
  • Manage Customer Interactions: Handle both inbound and outbound sales calls, addressing inquiries, resolving concerns, and building strong rapport with clients.
  • Oversee Account Management: Effectively manage pricing, purchase orders, logistics, and other essential aspects of customer accounts to ensure seamless operations.
  • Provide Exceptional Customer Service: Serve as a primary point of contact for customers, providing prompt and professional support to address their needs and exceed expectations.

About AFA Forest Products Inc.

AFA Forest Products Inc. is a leading provider of high-quality forest products, committed to delivering exceptional service and value to our customers. With a focus on sustainability and innovation, we strive to be a trusted partner in the industry.



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