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Customer Accounts Supervisor

2 months ago

Markham, Ontario, Canada FIRST CLASS REALTY INC. Full time
Job Title: Customer Accounts Supervisor

We are seeking a highly skilled and experienced Customer Accounts Supervisor to join our team at FIRST CLASS REALTY INC. The successful candidate will be responsible for overseeing the daily operations of our customer accounts department, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:
  • Authorize routine deposits and withdrawals
  • Co-ordinate activities with other work units or departments
  • Identify workers' training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work
Work Environment:

The Customer Accounts Supervisor will work in a fast-paced environment with a team of 3-4 people. The ideal candidate will have excellent attention to detail and be able to work efficiently in a team setting.

Requirements:
  • Client focus
  • Efficient interpersonal skills
  • Organized
  • Reliability
  • Team player
Support for Persons with Disabilities:

Our company is committed to providing a welcoming and inclusive work environment for all employees, including those with disabilities. We offer physical accessibility accommodations, visual accessibility accommodations, and auditory accessibility accommodations.

Support for Newcomers and Refugees:

We are proud to support newcomers and refugees in their transition to Canada. Our company participates in government and community programs that support youth employment, and we offer on-the-job training, mentorship, and coaching opportunities.

Support for Veterans:

We are committed to supporting Veterans in their transition to civilian life. Our company participates in government and community programs that support Veterans, and we offer mentorship, coaching, and networking opportunities.

Support for Indigenous People:

We are dedicated to creating a welcoming and inclusive work environment for Indigenous people. Our company participates in government and community programs that support Indigenous people, and we offer mentorship, coaching, and networking opportunities.

Support for Mature Workers:

We are committed to supporting mature workers in their career development. Our company participates in government and community programs that support mature workers, and we offer phased retirement options, mentorship, and coaching opportunities.

Support for Visible Minorities:

We are proud to support members of visible minorities in their career development. Our company participates in government and community programs that support visible minorities, and we offer mentorship, coaching, and networking opportunities.