Food Services Director

3 weeks ago


Port Coquitlam, British Columbia, Canada Gorugoru Food Full time
Job Title: Food Services Manager

Gorugoru Food is seeking a highly skilled Food Services Manager to oversee the daily operations of our food services department. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction while maintaining a safe and efficient work environment.

Key Responsibilities:
  • Revenue Management: Monitor revenues to determine labour costs and make informed decisions to optimize profitability.
  • Staff Performance: Monitor staff performance and provide coaching and feedback to ensure high-quality service delivery.
  • Operations Planning: Plan and organize daily operations to ensure seamless execution and maximum efficiency.
  • Service Offerings: Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Inventory Management: Organize and maintain inventory to ensure timely and cost-effective delivery of food and supplies.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best possible prices.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Event Management: Manage events and ensure that all logistical arrangements are made to meet customer expectations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years of experience in food services management.
  • Support for Newcomers and Refugees: Assist with immediate settlement needs of newcomers and/or refugees, and support their social and labour market integration.
  • Support for Indigenous People: Offer mentorship, coaching, and/or networking opportunities for Indigenous workers, and develop and maintain relationships with indigenous communities and organizations.

Working Conditions: Permanent position, 30 to 35 hours per week, with a language of work in English.



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