IT Business Solutions Analyst

1 week ago

London, Ontario, Canada TEK-PRO IT SOLUTION INC Full time
About the Role

We are seeking a highly skilled IT Business Solutions Analyst to join our team at TEK-PRO IT SOLUTION INC. As a key member of our organization, you will play a crucial role in analyzing business needs and developing innovative solutions to drive business growth.

Key Responsibilities
  • Business Analysis
    • Confer with clients to identify business requirements and develop solutions to meet their needs.
    • Document technical requirements to ensure that products, processes, and solutions meet business objectives.
  • Technical Expertise
    • Design, develop, and implement information systems business solutions.
    • Provide advice on information systems strategy, policy, management, and service delivery.
    • Assess physical and technical security risks to data, software, and hardware.
    • Develop policies, procedures, and contingency plans to minimize the effects of security breaches.
  • Quality Assurance
    • Conduct reviews to assess quality assurance practices, software products, and information systems.
    • Resolve conflict situations and operate automatic or other testing equipment to ensure product quality.
  • Client Support
    • Consult with clients after sale to provide ongoing support and execute and document results of software application tests and information and telecommunication systems tests.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 7 months to less than 1 year of experience in a related field.
  • Personal Suitability
    • Accurate, client-focused, efficient interpersonal skills, excellent oral and written communication, initiative, organized, team player, flexibility, innovation, analytical, and proactive.
Work Environment
  • Information technology (IT) service delivery.
Language and Work Hours
  • Work Language: English.
  • Hours: 30 hours per week.

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