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IT Business Analyst

2 months ago

London, Ontario, Canada TEK-PRO IT SOLUTION INC Full time
About the Role

We are seeking a highly skilled IT Business Analyst to join our team at TEK-PRO IT SOLUTION INC. As an IT Business Analyst, you will play a critical role in identifying business requirements and developing innovative solutions to drive business growth.

Key Responsibilities
  • Business Analysis
    • Confer with clients to understand their business needs and identify opportunities for improvement
    • Document technical requirements to ensure that products, processes, and solutions meet business requirements
  • Solution Development
    • Design, develop, and implement information systems business solutions that meet business needs
    • Provide advice on information systems strategy, policy, management, and service delivery
  • Quality Assurance
    • Assess physical and technical security risks to data, software, and hardware
    • Develop policies, procedures, and contingency plans to minimize the effects of security breaches
    • Conduct reviews to assess quality assurance practices, software products, and information systems
  • Client Support
    • Consult with clients after sale to provide ongoing support and ensure satisfaction
    • Execute and document results of software application tests and information and telecommunication systems tests
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience
    • 7 months to less than 1 year of experience in IT service delivery
    • Permanent employment
    • 30 hours per week
    • English as the primary language of work