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HR Associate
2 months ago
The Human Resources Associate plays a vital role in supporting the organization's business units and the Human Resources department. As a member of the Human Resources Service Centre team, this position performs administrative functions and provides professional-level support services.
Key Responsibilities- Respond to inquiries from managers, HR staff, and employees on HR-related issues, including policies, procedures, collective agreements, and employment standards.
- Research, summarize, and provide advice to ensure compliance with City policies and collective agreement provisions.
- Provide information and education to employees on benefit eligibility, coverage, bank entitlements, pay rates, and seniority.
- Process and maintain employee benefits, pension, and compensation information through various workflow systems and SAP.
- Problem-solve with payroll staff, HR team members, and business units on overpayments, reclassifications, and time entry-related issues.
- Update and utilize various databases and systems to create and respond to data and reporting requests.
- Extract data to identify trends, issues for resolution, or data discrepancies and initiate action as required.
- Maintain position control within SAP, including creating new positions and organizational units and structures.
- Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank.
- Provide ad-hoc training to managers and employees on various HR systems and processes.
- Research, calculate, and provide explanations on various reports, such as attendance, seniority dates, and other HR system reports.
- Participate in, make recommendations on, and document various HR processes, including collective agreement implementation, policy implementation, and HR process improvements.
- Provide organizational and administrative functions, such as maintaining filing systems.
The ideal candidate will possess a Diploma in Human Resources and three years of related experience in a unionized environment or an equivalent combination of education, training, and experience. Experience in benefit administration will be given preference.
The successful candidate will have the ability to explain and apply HR programs, policies, procedures, and collective agreements. They will also have working knowledge of grievance practices and procedures, benefits administration, and pension rules.
The City of Vancouver is an equal opportunities employer and welcomes applications from diverse candidates. An enhanced Police Record Check may be a requirement of the regular full-time position.
