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Restaurant Supervisor

2 months ago

Midland, Ontario, Canada Dairyqueen Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Operations and Administration
    • Estimate ingredient and supplies required for meal preparation
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, sales, and wastage
  • Human Resources
    • Hire food service staff
    • Establish work schedules
  • Accessibility and Inclusion
    • Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
    • Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
    • Offers mentorship, coaching, and/or networking opportunities for persons with disabilities
  • Support for Newcomers and Refugees
    • Supports social and labor market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
    • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
    • Supports newcomers and/or refugees with foreign credential recognition
  • Support for Youths
    • Offers on-the-job training tailored to youth
    • Offers mentorship, coaching, and/or networking opportunities for youth
  • Support for Indigenous People
    • Participates in a government or community program or initiative that supports Indigenous people
    • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers
  • Support for Mature Workers
    • Participates in a government or community program or initiative that supports mature workers
    • Applies hiring policies that discourage age discrimination
    • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Support for Visible Minorities
    • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
    • Offers mentorship programs that pair members of visible minorities with experienced employees