Senior Restoration Technician

4 weeks ago


Burlington, Ontario, Canada ServiceMaster Restore Full time
Lead Technician Job Overview

ServiceMaster Restore is in search of a dedicated and skilled Lead Technician to enhance our team. In this pivotal role, you will oversee and execute comprehensive cleaning and restoration tasks at both residential and commercial properties. Reporting directly to the Emergency Services Manager and Production Manager, your leadership will guide and support crew members and fellow technicians.

Key Responsibilities
  • Analyze daily work orders and engage with team members effectively
  • Evaluate materials and equipment prior to job commencement
  • Ensure job completion meets client satisfaction
  • Coordinate work assignments and manage resources
  • Review finished work to ensure compliance with company standards
  • Mentor and train crew members and technicians
  • Maintain and service equipment and vehicles
  • Participate in meetings and training sessions
  • Build and maintain positive relationships with clients
  • Uphold safety standards and adhere to company policies
Qualifications
  • Goal-oriented with strong leadership capabilities
  • Excellent communication and decision-making skills
  • Highly organized with a keen attention to detail
  • Demonstrated ability to foster strong relationships and collaborate effectively
Educational Background

A High School Diploma is required; IICRC Certifications are preferred.

Experience Requirements

A minimum of four years in cleaning/restoration, with at least two years in a supervisory capacity.

Technical Skills

Proficient in the use of vacuum cleaners, cleaning equipment, and related tools.

Core Competencies
  • Accountability
  • Adaptability
  • Problem Solving
  • Team Collaboration
Additional Requirements
  • Possession of a valid Class G Ontario Driver's license
  • Willingness to work evenings and holidays as needed
  • Ability to respond to emergency situations in remote locations
  • IICRC WRT certification is mandatory
Physical Demands

This role requires significant physical effort and moderate sensory engagement.

Work Environment

Potential exposure to challenging working conditions, including mold, asbestos, and confined spaces.

Health and dental benefits are available following the probationary period.

The work schedule is Monday to Friday, with on-call duties and opportunities for overtime.

COVID-19 safety measures are implemented, with personal protective equipment provided.

Compensation is set at $25.00 per hour.



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