Lead Technician

11 hours ago


Burlington, Ontario, Canada ServiceMaster Restore Full time
Job Title: Lead Technician

At ServiceMaster Restore, we are seeking a highly skilled and experienced Lead Technician to join our team. As a key member of our restoration services team, you will be responsible for managing and conducting various general cleaning and mitigation/restoration services at assigned residential and commercial client sites.

Key Responsibilities:
  • Manage and conduct general cleaning and mitigation/restoration services at client sites
  • Provide direction and support to assigned Crew Helpers and Technicians
  • Review work orders and communicate with other associates as needed
  • Inspect materials and equipment required for scheduled jobs and ensure they are in good working order
  • Complete daily moisture readings and compare to pre-established dry standards on jobs, where required
  • Inspect work completed to ensure it meets ServiceMaster standards and customer requirements
  • Facilitate customer inspection of the job after completion and process payment for work completed
  • Handle re-service requests promptly and courteously
  • Provide training to Crew Helpers and Technicians to complete all jobs in accordance with specifications
Requirements:
  • Minimum of four (4) years of experience in cleaning services/restoration services
  • Two (2) years of experience in a supervisory capacity is preferred
  • IICRC WRT certification is required
  • Valid Class G Ontario Drivers license with no restrictions
  • Ability to operate a company-owned vehicle
  • Willingness to take part in on-call rotating schedule and work after hours and on Holidays when necessary
Benefits:
  • Health and dental benefits after completion of 90-day probationary period
  • Monday to Friday schedule with on-call requirements and overtime

We are an industry-leading company with a strong commitment to customer satisfaction and employee development. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.


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