Current jobs related to Technical Solutions Expert - Canada - SequenceShift
-
IT Solutions Expert
2 months ago
Canada STOITECH Full timeUnlock Your Potential as a Pre-Sales Solution ArchitectWe're seeking a seasoned technical sales expert with a deep understanding of ServiceNow solutions to join our team at STOITECH. As a Pre-Sales Solution Architect, you'll play a pivotal role in driving new business and managing client relationships, leveraging your expertise to empower organizations.Key...
-
IT Solutions Expert
2 months ago
Canada STOITECH Full timeUnlock Your Potential as a Pre-Sales Solution ArchitectWe're seeking a seasoned technical sales expert with a deep understanding of ServiceNow solutions to join our team at STOITECH. As a Pre-Sales Solution Architect, you'll play a pivotal role in driving new business and managing client relationships, leveraging your expertise to empower organizations.Key...
-
Technical Solutions Expert
3 weeks ago
Canada SYSPRO Proprietary Limited Full timeSolutions Consultant Job DescriptionAt SYSPRO Proprietary Limited, we are seeking a highly skilled Solutions Consultant to join our team. As a Solutions Consultant, you will be responsible for providing technical support and guidance to our customers, ensuring the successful implementation and maintenance of our SYSPRO product.Key Responsibilities:Assist...
-
Technical Sales Expert
2 months ago
Canada STOITECH Full timeAre you a seasoned business development professional with in-depth knowledge of enterprise software solutions? Our client, a leading IT services provider in Canada, is seeking a skilled Pre-Sales Solution Architect to join their growing team of experts. You'll play a pivotal role in driving new business opportunities and managing key client relationships,...
-
Technical Sales Expert
2 months ago
Canada STOITECH Full timeAre you a seasoned business development professional with in-depth knowledge of enterprise software solutions? Our client, a leading IT services provider in Canada, is seeking a skilled Pre-Sales Solution Architect to join their growing team of experts. You'll play a pivotal role in driving new business opportunities and managing key client relationships,...
-
Expert Firmware Engineer
4 weeks ago
Canada Expert Thaller Full timeAbout the RoleWe are seeking an exceptional Expert Firmware Engineer to join our Hardware team at Sanctuary AI. As a pivotal contributor, you will adapt to new development environments, own solutions from inception to deployment, and support best practices that fuel continuous enhancements in our robotic systems.Key ResponsibilitiesDesign, deploy, document,...
-
Expert Firmware Engineer
4 weeks ago
Canada Expert Thaller Full timeAbout the RoleWe are seeking an exceptional Expert Firmware Engineer to join our Hardware team at Sanctuary AI. As a pivotal contributor, you will adapt to new development environments, own solutions from inception to deployment, and support best practices that fuel continuous enhancements in our robotic systems.Key ResponsibilitiesDesign, deploy, document,...
-
Expert Firmware Developer
3 weeks ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking a highly skilled Expert Firmware Engineer to join its Hardware team, focusing on designing, deploying, and maintaining real-time distributed systems for general-purpose robots. The role involves extensive hands-on firmware development and mastery over embedded systems, contributing significantly to the team by...
-
Expert Firmware Developer
2 months ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking an experienced firmware engineer to design, deploy, and maintain real-time distributed systems for general-purpose robots.The ideal candidate will have extensive hands-on experience in firmware development and a deep understanding of embedded systems. They will contribute significantly to the team by adapting...
-
Expert Firmware Developer
2 months ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking an experienced firmware engineer to design, deploy, and maintain real-time distributed systems for general-purpose robots.The ideal candidate will have extensive hands-on experience in firmware development and a deep understanding of embedded systems. They will contribute significantly to the team by adapting...
-
Principal Industry Solutions FSI Expert
1 month ago
Canada Five Or Free Electrical Solutions, Inc Full timeIndustry Solutions FSI Domain ExpertThe worldwide data management software market is a massive and rapidly growing industry, with a forecasted value of $82 billion in 2023 and $137 billion in 2027. As a leading developer data platform, we are at the forefront of innovation and creativity, and we are looking for a passionate domain and technical expert in the...
-
Principal Industry Solutions FSI Expert
1 month ago
Canada Five Or Free Electrical Solutions, Inc Full timeIndustry Solutions FSI Domain ExpertThe worldwide data management software market is a massive and rapidly growing industry, with a forecasted value of $82 billion in 2023 and $137 billion in 2027. As a leading developer data platform, we are at the forefront of innovation and creativity, and we are looking for a passionate domain and technical expert in the...
-
Expert Firmware Engineer
1 month ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking a highly skilled Expert Firmware Engineer to join its Hardware team, focusing on designing, deploying, and maintaining real-time distributed systems for general-purpose robots.The role involves extensive hands-on firmware development and mastery over embedded systems, contributing significantly to the team by...
-
Expert Firmware Engineer
1 month ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking a highly skilled Expert Firmware Engineer to join its Hardware team, focusing on designing, deploying, and maintaining real-time distributed systems for general-purpose robots.The role involves extensive hands-on firmware development and mastery over embedded systems, contributing significantly to the team by...
-
Principal Industry Solutions FSI Expert
1 month ago
Canada Five Or Free Electrical Solutions, Inc Full timeTransforming Industries with MongoDBThe data management software market is experiencing rapid growth, with the worldwide database software market forecasted to reach $137 billion by 2027. At MongoDB, we are empowering developers to build innovative applications that drive business success. We are seeking a passionate domain and technical expert in the...
-
Technical Solutions Specialist
3 weeks ago
Canada StackAdapt Full timeAbout the RoleStackAdapt is seeking a skilled Technical Solutions Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical guidance and support to our clients and internal teams.Key ResponsibilitiesInvestigate and resolve technical issues and client inquiriesCollaborate with technical...
-
Expert Firmware Engineer
1 month ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking an experienced Firmware Engineer to join its Hardware team, focusing on designing, deploying, and maintaining real-time distributed systems for general-purpose robots. The role involves extensive hands-on firmware development and mastery over embedded systems, contributing significantly to the team by adapting...
-
Expert Firmware Engineer
1 month ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking an experienced Firmware Engineer to join its Hardware team, focusing on designing, deploying, and maintaining real-time distributed systems for general-purpose robots. The role involves extensive hands-on firmware development and mastery over embedded systems, contributing significantly to the team by adapting...
-
Expert Firmware Engineer
3 weeks ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking an experienced firmware engineer to join its Hardware team, focusing on designing, deploying, and maintaining real-time distributed systems for general-purpose robots.The ideal candidate will have extensive hands-on experience in firmware development and a deep understanding of embedded systems. They will...
-
Expert Firmware Developer
1 month ago
Canada expert pick Full timeExpert Firmware EngineerSanctuary AI is seeking an experienced firmware engineer to design, deploy, and maintain real-time distributed systems for general-purpose robots.The ideal candidate will have extensive hands-on experience in firmware development and a deep understanding of embedded systems, as well as the ability to adapt to development environments...
Technical Solutions Expert
2 months ago
SequenceShift is a leading provider of innovative phone payment solutions for companies using the Amazon Connect contact centre platform from AWS. We are a rapidly growing startup with a global presence, expanding our operations in North America.
Job SummaryThis is a senior-level position that combines Solution Architecture and Internal Operations. As a Customer Solutions Architect, you will play a crucial role in helping our customers design and onboard SequenceShift solutions, while also performing internal operational work. We offer competitive remuneration, benefits, and flexible hours to ensure your success and productivity.
Key Responsibilities- Customer Needs Assessment
Understand our customers' requirements and challenges by actively listening to their concerns, gathering information, and asking probing questions to accurately identify their needs.
Solution Design and DevelopmentHelp customers design customized solutions to address their needs, which may involve creating technical architectures and outlining implementation plans.
Collaboration with Sales and Account Management TeamsWork closely with Partner sales and account management teams to ensure that proposed solutions align with the customer's goals and budget constraints. Participate in sales meetings, presentations, and discussions with customers, and perform technical pre-sales.
Technical Presentations and DemonstrationsDeliver technical presentations and demonstrations to customers to showcase SequenceShift solutions, explaining complex concepts in a simple and understandable manner, highlighting the solution's benefits, and addressing any technical concerns.
Proposal and Documentation CreationCreate detailed proposals and documentation outlining the proposed solutions, including technical specifications, implementation timelines, and ROI analysis.
Technical SupportProvide technical support to customers during the project's implementation phase and after go-live, answering questions, troubleshooting issues, providing guidance, and proactively reaching out to customers to ensure a smooth deployment and ongoing operation.
Industry Trend MonitoringStay informed about the latest trends, technologies, and best practices in the industry, which may involve attending training sessions, conferences, and industry events.
Relationship BuildingBuild and maintain strong relationships with customers and partners, earning their trust by demonstrating expertise, reliability, and a commitment to delivering value.
Requirements- Technical Skills
- AWS
- Networking and Infrastructure
- Security
- Programming and scripting
- Soft Skills
- Communication
- Adaptability
- Collaboration
- Time management
- Customer focus
- Continuous learning
- You will be required to undergo a background check, including a police (criminal record) check, as a condition of employment.
- Nice to have:
- PCI DSS/Payments experience or exposure
- Previous experience working in the contact centre industry or working with VoIP systems
