Service Advisor

5 days ago


Saanichton, British Columbia, Canada First Truck Centre Full time

Job Overview

First Truck Centre is seeking a highly skilled Service Advisor to join our team in Saanichton, BC. As a Service Advisor, you will be responsible for creating a high-quality customer experience by providing exceptional service and support to our customers.

Key Responsibilities

  • Greet customers, book appointments, and schedule repairs.
  • Create estimates and invoices.
  • Sell repairs and services recommended by the technician.
  • Follow up with customers and keep them updated.
  • Explain all work performed and charges.

Requirements

  • Great customer service skills, both in person and over the phone.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize multiple tasks at once.
  • Confidence using computer systems, writing reports, and using scheduling tools.
  • Experience with schedules and basic accounting procedures.
  • Self-starter and able to work in a fast-paced, detailed, and process-driven environment.
  • Previous experience in the automotive or trucking industry is an asset.
  • Minimum of a High School Diploma.

About First Truck Centre

First Truck Centre is a leading provider of trucking services, offering a range of solutions to meet the needs of our customers. We are committed to providing unparalleled support and service to our customers, and we are looking for like-minded individuals to join our team.

Our Values

We believe in living our values of Speed, Value, and Trust, and we are committed to providing a positive and supportive work environment for our employees. We offer a competitive compensation package, including a base wage, accrued vacation time, and company-paid extended health coverage.


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