Junior Legal Administrative Assistant

4 weeks ago

Toronto, Ontario, Canada Chicago Title Canada Full time

At Chicago Title Canada, we're committed to providing exceptional service to our clients. As a Junior Legal Administrative Assistant, you'll play a key role in supporting our team and ensuring the smooth operation of our title insurance business.

Key Responsibilities


• Develop and maintain strong relationships with internal and external clients through effective communication and customer service.

• Identify and assess client needs to deliver tailored solutions and achieve high levels of satisfaction.

• Handle client complaints and concerns in a professional and diplomatic manner, providing timely and effective resolutions.

• Collaborate with the team to achieve business objectives and contribute to the development of process improvements.

• Utilize strong analytical and problem-solving skills to resolve complex issues and make informed decisions.

• Maintain accurate and up-to-date records and documentation, ensuring compliance with regulatory requirements.

• Stay up-to-date with industry developments and best practices, applying this knowledge to enhance our services and operations.

Requirements


• Proven experience in a customer-facing role, with a strong focus on delivering exceptional service.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.

• Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.

• Proficiency in Microsoft Office and other relevant software applications.

• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

• French language skills are an asset.

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