Park Ranger Supervisor

1 week ago

Vancouver, British Columbia, Canada District of North Vancouver Full time
About the Role

The District of North Vancouver is seeking a highly skilled and experienced Park Ranger Supervisor to join our team. As a key member of our Parks Department, you will be responsible for overseeing the day-to-day operations of our park rangers team, ensuring safe and effective park services, and promoting public safety and environmental conservation.

Key Responsibilities
  • Supervise, direct, and participate in the day-to-day operations of the park rangers team, including training, coaching, and supporting staff.
  • Develop and implement operational plans, policies, and procedures to ensure safe and effective park services.
  • Oversee and ensure public compliance with applicable regulations and bylaws, and provide public education and engagement to support positive relationships with park visitors.
  • Conduct regular patrols, investigate and process complaints and escalated issues concerning bylaw infractions, and enforce bylaws and regulations with tact, impartiality, and firmness.
  • Coordinate operational response to emergencies and incidents, and serve as liaison with municipal departments and external agencies on matters related to the work.
  • Draft and recommend amendments to budgets, fees, bylaws, policies, and procedures, and prepare reports, records, and correspondence related to the work.
Requirements
  • Considerable knowledge of regulations, bylaws, laws, policies, procedures, and safety protocols related to park use, public safety, and environmental conservation.
  • Considerable knowledge and understanding of park ranger services, public education and safety, park operations, visitor management strategies, and effective customer service.
  • Sound knowledge of District parks and facilities, and of hazards found therein.
  • Sound knowledge of the legislation, statutes, and acts applicable to the work performed.
  • Sound knowledge of the natural history and ecology of District parks.
  • Sound knowledge of modern office practices, procedures, systems, and software used in the work.
  • Ability to supervise, direct, and participate in the day-to-day operations of the park rangers team, including the ability to effectively train, coach, and support staff supervised.
  • Comprehensive working knowledge of OH&S regulations, particularly concerning first responder service to incidents in Parks Lynn Canyon.
  • Ability to develop and implement operational plans, policies, and procedures to ensure safe and effective park services, and to draft and recommend amendments to related budgets and bylaws.
  • Ability to deal diplomatically, tactfully, and firmly with the public, and to exercise sound judgment and discretion in accordance with established policies, regulations, and guidelines.
  • Ability to investigate and process complaints and escalated issues concerning bylaw infractions, and to enforce bylaws and regulations with tact, impartiality, firmness, and the use of sound judgment.
  • Ability to establish and maintain effective working relationships with staff, various levels of government, external agencies, organizations, residents, and the general public on matters related to the work.
  • Ability to effectively communicate orally and in writing, and to prepare a variety of records, reports, and correspondence related to the work.
  • Ability to work outside in all weather conditions, and to regularly walk long distances on varied terrain.
  • Ability to swim, perform basic first aid, and respond to emergency situations as required.
Qualifications
  • A Diploma in natural resource management, environmental science, park administration, or other relevant field, supplemented by training in regulatory enforcement and emergency response, plus considerable experience in regulatory enforcement, including some leadership or supervisory experience.
  • Level 1 First Aid Certification, including CPR certification, and a valid Class 5 BC Driver's Licence are required.

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