Care Transition Support Specialist

4 weeks ago

Thunder Bay, Ontario, Canada CareerBeacon Full time

Position: Transitional Care Assistant

Location: In-Person

Employment Type: Permanent Full Time

Compensation: $20/hour

The Canadian Red Cross (CRC) is a renowned non-profit organization dedicated to assisting individuals and communities in Canada and globally during critical times. Recognized as Canada's Best Employers 2024, we prioritize creating an accessible, diverse, and inclusive workplace.

Key Responsibilities
  • Coordinate and arrange transportation for clients returning home, utilizing local services or agency vehicles as necessary.
  • Assist clients in understanding and executing hospital discharge instructions, while developing personalized care plans based on assessments and client feedback.
  • Organize errands to fulfill clients' physical needs for recovery at home, including nutrition, medication, and medical supplies, in line with the service plan.
  • Manage home-related tasks such as cooking, cleaning, and laundry, as outlined in the service plan prior to discharge.
  • Engage clients and caregivers by providing essential information regarding the transition from hospital to home and strategies to prevent readmissions.
  • Communicate safety recommendations and assist clients and caregivers in addressing any concerns.
  • Offer companionship to older adults experiencing social isolation.
  • Conduct home risk assessments and evaluate clients' fall risks using standardized tools.
  • Support clients post-discharge by facilitating access to resources and follow-up appointments.
  • Guide clients and caregivers through system navigation.
  • Document client observations and needs electronically, adhering to established standards and reporting to the Program Coordinator.
Qualifications
  • Completion of a minimum of two years of post-secondary education in social services, gerontology, therapy assistance, or a related field, along with three years of relevant experience or a suitable combination of education and experience.
  • Familiarity with medical and technical terminology is advantageous; candidates lacking this knowledge are expected to acquire it during their employment.
  • Proficiency in both English and French is mandatory.
  • Strong computer skills, particularly in Microsoft Office.
  • Experience with CIMS and other databases is a plus.
  • A valid driver's license and reliable vehicle access are required.
Work Environment
  • This role involves working Monday to Friday across various settings, including office environments, hospitals, community locations, and client homes.
  • Travel between locations is necessary, including potential overnight stays for longer distances.
  • Regular working hours are 35 hours per week, with the possibility of irregular hours.
  • The position may require physical activities such as bending, stretching, and assisting clients with mobility.
  • Eligibility to work in Canada is essential; candidates must ensure they meet the requirements for employment.
  • Successful candidates will undergo a pre-employment screening process, including a police information check and proof of COVID vaccination.

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