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Food Service Supervisor
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at D Spot Dessert Cafe. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our dessert cafe, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.
Key Responsibilities- Establish and Implement Operational Procedures
Develop and implement effective operational procedures to ensure the smooth running of our dessert cafe, including managing inventory, scheduling staff, and maintaining a clean and safe working environment.
Supervise and Train StaffSupervise and train our food service staff to ensure they have the skills and knowledge required to provide excellent customer service and prepare high-quality desserts.
Manage Inventory and SuppliesEstimate and manage inventory and supplies required for dessert preparation, ensuring that we have the necessary ingredients and equipment to meet customer demand.
Ensure Quality ControlMonitor and maintain quality control standards, ensuring that our desserts meet the highest standards of taste, presentation, and safety.
Address Customer ComplaintsRespond promptly and professionally to customer complaints, resolving issues and ensuring that customers leave our dessert cafe satisfied.
Maintain Records and ReportsPrepare and submit accurate records and reports, including inventory management, sales data, and staff performance.
Requirements- Education
Secondary (high) school graduation certificate
Experience1 year to less than 2 years of experience in a food service management role
LanguageFluent in English
Work EnvironmentFast-paced environment, standing for extended periods, physically demanding
Personal SuitabilityClient focus, efficient interpersonal skills, flexibility, team player