Housekeeping Room Attendant
2 weeks ago
We are seeking a skilled Housekeeper to provide exceptional service to our guests at Holiday Inn Kingston Waterfront.
Key Responsibilities- Cleaning and Maintenance: Ensure the cleanliness and organization of guest rooms, public areas, and back-of-house spaces. This includes sweeping, mopping, washing, and polishing floors, dusting furniture, vacuuming carpeting, area rugs, draperies, and upholstered furniture. Make beds, change sheets, distribute clean towels and toiletries, and stock linen closets. Clean and disinfect kitchen and bathroom fixtures and appliances.
- Guest Services: Handle and report lost and found items, attend to guests' requests for extra supplies or other items, and provide basic information on hotel facilities. Pick up debris and empty trash containers.
- Communication: Address customers' complaints or concerns in a professional and courteous manner, providing excellent customer service.
- Education: No degree, certificate, or diploma is required.
- Work Conditions and Physical Capabilities: Ability to work independently in a fast-paced environment, work under pressure, meet tight deadlines, perform repetitive tasks, handle heavy loads, and work in a physically demanding role. Must be able to bend, crouch, kneel, and combine sitting, standing, and walking.
- Personal Suitability: Punctuality, client focus, dependability, efficient interpersonal skills, flexibility, initiative, judgment, organization, reliability, team player, values and ethics, patience, and honesty.
- Group Insurance Benefits: Comprehensive benefits package.
- Other Benefits: Permanent position, 30 to 40 hours per week, English language required.
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