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Victoria, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full timeAbout the RoleWe are seeking a highly skilled Auto Retention Specialist to join our team at HUB International Canada West ULC (Canada West). As an Auto Retention Specialist, you will play a critical role in providing exceptional customer service to our existing clients and advising new and existing clients on how to best protect their assets when it comes to...
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Auto Retention Specialist
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Auto Retention Specialist
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Vehicle Insurance Retention Consultant
2 months ago
Welcome to HUB International
We take pride in being one of the largest insurance brokerage firms globally, dedicated to guiding both businesses and individuals towards achieving their objectives. By collaborating with us, you become part of an extensive network of specialists in risk management, insurance, employee benefits, retirement, and wealth management, all committed to providing tailored solutions and steadfast advocacy to prepare you for the future.
The Role
Are you a sociable, enthusiastic individual with a passion for creating memorable experiences? If yes, this position is for you
As an Automotive Client Retention Advisor, your primary responsibility will be to deliver outstanding customer service to our current clientele. You will guide both new and existing customers on optimal strategies to safeguard their assets through auto insurance. Your role will involve identifying coverage gaps and presenting innovative solutions using a wide array of insurance products while meeting performance objectives. Additionally, you will foster new business opportunities through cross-selling and referrals to Personal & Commercial Lines. Continuous learning and development opportunities will be available to help you maintain licensing requirements and advance your career.
What You Will Contribute to Our Team:
- Strong interpersonal skills, exceptional customer service, empathy, problem-solving abilities, typing proficiency, resilience in the face of rejection, and a track record of meeting retention targets.
- Excellent written and verbal communication skills.
- Capability to thrive in a dynamic, fast-paced environment while managing high transaction volumes.
- Possession of a Level 1 General Insurance license.
- Willingness to pursue a Level 2 license.
- Familiarity with ICBC Autoplan Insurance.
- Proficiency with technology and the ability to navigate multiple software applications simultaneously.
Compensation Overview:
This position offers a variable compensation structure, comprising a base salary along with commission. The total earnings will fluctuate based on the successful candidate's portfolio at any given time. The anticipated base salary ranges from $42,000.00 to $44,000.00, with commissions awarded based on successful sales performance. Total compensation may be influenced by factors such as the candidate's skills, experience, location, and the specific business line and level of the position. HUB International is committed to providing comprehensive benefits and total compensation packages, which may include extended health benefits, disability insurance, RRSP matching, paid time off, and potential bonuses for certain roles.
Why Choose HUB?
- We cherish building friendships; join our team of wonderful individuals who collaborate and thrive together.
- We balance hard work with enjoyable experiences, including our festive Staff Holiday Parties.
- Enjoy a paid day off to celebrate your birthday.
- Benefit from a paid half-day off for community volunteering, as HUB actively supports community engagement.
- Opportunities for growth within the organization.
- Numerous company perks, benefits, RRSP matching, and competitive compensation.
Your Future with HUB:
Opt for a career with HUB International and embark on a journey that merges a diverse and challenging work environment with financial stability and job satisfaction. By joining HUB, you will become part of a rapidly expanding company that offers significant advancement opportunities.
At HUB, we prioritize education and continuous learning, supporting you on your career development path. We provide HUB Ready training for new hires, along with financial assistance for licensing, industry designations, management and leadership development, and other relevant courses or programs.
Our Vision: To be present wherever risk exists – today and in the future, helping to protect what matters most.
Our Mission: To safeguard and support the aspirations of individuals, families, and businesses while empowering our employees to learn, grow, and make a positive impact in their communities.
Our Core Values:
- Entrepreneurship: We foster innovation and informed risk-taking.
- Integrity: We consistently do the right thing.
- Teamwork: We collaborate to maximize outcomes.
- Accountability: We assess and take responsibility for results.
- Service: We serve our customers, communities, and colleagues.
If you resonate with our values and appreciate the benefits we offer, we encourage you to consider joining our team.
Please note: The employment offer is contingent upon the successful completion of a background check.
HUB is a workplace where your contributions will have a meaningful impact. We invite you to learn more about our team. If you require any accommodations during the hiring process, please let us know. Only candidates selected for an interview will be contacted.
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Department: Sales
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
