Auto Retention Specialist

5 days ago

Victoria, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time
About the Role

We are seeking a highly skilled Auto Retention Specialist to join our team at HUB International Canada West ULC (Canada West). As an Auto Retention Specialist, you will play a critical role in providing exceptional customer service to our existing clients and advising new and existing clients on how to best protect their assets when it comes to auto insurance.

Key Responsibilities
  • Provide exceptional customer service to existing clients and identify gaps in their coverage
  • Advise new and existing clients on how to best protect their assets with auto insurance
  • Offer solutions and proactively identify opportunities to cross-sell and make referrals to Personal & Commercial Lines
  • Meet performance targets and develop new business
  • Continuously learn and develop skills to maintain licensing requirements and work towards career goals
Requirements
  • Interpersonal skills and excellent customer service
  • Ability to solve problems and handle rejection
  • Excellent written and verbal communication
  • Ability to work in a busy, fast-paced environment and handle high volumes of transactions
  • Level 1 General Insurance license and willingness to obtain a Level 2 license
  • Experience with ICBC Autoplan Insurance
  • Ease with technology and ability to use multiple computer programs concurrently
What We Offer
  • Variable compensation structure, including base salary and commission
  • Comprehensive benefit and total compensation packages, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
About Us

HUB International Canada West ULC (Canada West) is a leading insurance brokerage that advises businesses and individuals on how to reach their goals. We are proud to be ranked 5th among the world's largest insurance brokerages and are committed to providing exceptional service to our clients.

We value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

Our vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most. Our mission is to protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

We are guided by our core values of Entrepreneurship, Integrity, Teamwork, Accountability, and Service. If you share our values and are passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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