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Food Service Team Lead

2 months ago

Cranbrook, Canada Wendy's Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wendy's. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food is prepared to the highest standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our kitchen staff, ensuring that they are working efficiently and effectively to meet customer demand.
    • Train and develop our kitchen staff, providing guidance and support to help them improve their skills and performance.
  • Customer Service
    • Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Inventory and Stock Control
    • Manage our inventory and stock levels, ensuring that we have sufficient supplies to meet customer demand.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service environment.
  • Work Setting
    • Food service establishment.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment.
    • Work under pressure.
    • Tight deadlines.
    • Standing for extended periods.
    • Walking.
    • Attention to detail.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Flexibility.
    • Team player.
    • Initiative.
    • Dependability.
Work Environment

We offer a dynamic and fast-paced work environment, with opportunities for professional growth and development. As a Food Service Supervisor at Wendy's, you will be part of a team that is dedicated to providing exceptional customer service and quality food products.