Massage Therapy Center Manager

1 week ago

Edmonton, Alberta, Canada The Touch Massage & Wellness Studio Inc. Full time
About The Touch Massage & Wellness Studio Inc.

We are a reputable spa and wellness center seeking a highly skilled and experienced manager to lead our team.

Job Summary

The Massage Therapy Center Manager will be responsible for overseeing the daily operations of our spa, ensuring exceptional customer service, and maintaining a positive work environment.

Key Responsibilities
  • Leadership and Management: Establish and implement policies and procedures for staff, plan and control budget and inventory, manage contracts for advertising or marketing strategies, and hire, train, and supervise staff.
  • Customer Service: Address customers' complaints or concerns and ensure a high level of customer satisfaction.
  • Operations: Plan, organize, direct, control, and evaluate daily operations, including managing staff schedules and ensuring a smooth workflow.
  • Supervision: Supervise a team of 5-10 staff members and provide guidance and support as needed.
  • Transportation and Travel: Own transportation is required for this role.
  • Work Conditions and Physical Capabilities: The Massage Therapy Center Manager will be required to work in a fast-paced environment, with a combination of sitting, standing, and walking.
  • Personal Suitability: The ideal candidate will possess excellent written communication skills, be organized, reliable, and a team player.
What We Offer
  • Parking: Parking is available on site.
  • Work Term: This is a permanent position.
  • Work Language: English is the primary language spoken in the workplace.
  • Hours: 35-40 hours per week.

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