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IT Security Administrator

2 months ago

St Catharines, Ontario, Canada Family and Children's Services Niagara Full time
About the Role

We are seeking a highly skilled and experienced IT Security Administrator to join our team at Family and Children's Services Niagara. As a key member of our Technical Services Department, you will be responsible for the effective provisioning, installation/configuration, operation, and maintenance of IT security hardware and software and related infrastructure.

Key Responsibilities
  • Implement and Maintain Security Infrastructure
    • Implement and maintain firewalls, intrusion detection and prevention systems, antivirus software, security information and event management systems, and event logging.
  • Monitor Systems and Software
    • Monitor systems, software, and servers to stay ahead of emerging threats and ensure the security and integrity of our network and data.
  • Participate in Security Investigations
    • Participate in security investigations and assist during incident response and recovery activities to ensure the prompt resolution of security incidents.
  • Maintain Business Continuity and Disaster Recovery Systems
    • Maintain and monitor all business continuity and disaster recovery systems and procedures to ensure the continuity of our operations in the event of a disaster or outage.
  • Conduct Vulnerability Scans and Penetration Tests
    • Conduct, assess, and action vulnerability scans and penetration tests to identify and mitigate potential security risks.
  • Provide Support and Guidance
    • Provide support and guidance to internal teams with security concerns and security incident reports to ensure the prompt resolution of security incidents.
  • Maintain and Monitor Network and Systems
    • Maintain and monitor all network and systems to ensure the security and integrity of our network and data.
  • Manage Windows Servers and Azure Cloud
    • Manage all Windows servers and ensure their availability, integrity, and security, including installation and/or system recovery.
  • Apply OS Patches and Upgrades
    • Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities to ensure the security and integrity of our systems.
  • Monitor PCs, Servers, and Mobile Devices
    • Monitor all PCs, servers, and mobile devices to ensure security and compliance with our agency policies and standards.
  • Maintain Hardware and Accessories
    • Maintain existing hardware and accessories to ensure optimal operation and security.
Requirements
  • Education and Experience
    • Degree or diploma in Computer Science, Information Technology, or related studies.
    • Additional 3 years of IT security and networking-related experience required.
    • A minimum of 3 years experience with maintaining security solutions.
    • A minimum of 3 years experience with antivirus, spam filtering, and firewalls.
    • Experience working intimately with security information and event management systems.
    • Experience with Microsoft security solutions (Defender, Sentinel, Security Centre, etc.).
    • Experience with computer network penetration testing and techniques.
    • Ability to identify and mitigate network, web application, and software development vulnerabilities and explain how to avoid them.
    • Understanding of patch management with the ability to deploy patches promptly while understanding business impact.
    • Working knowledge of IT compliance, standards, and frameworks.
    • Experience with incident response, forensic analysis, and log file analysis.
    • Knowledge of Windows server OS, Linux/UNIX operating systems, and command-line tools.
    • Experience with M365 (including but not limited to Exchange Online, SharePoint, Teams, Intune, Security & Compliance, etc.)
    • Experience with VMware Suite (V Centre, VSAN, and VM Network).
    • Scripting (PowerShell and Batch).
    • Experience with networking (setting up VLANs, ACL, routes, etc.).
  • Skills and Abilities
    • Excellent knowledge of current personal computer operating systems, networking, email, office suites, communications, desktop publishing, and database concepts.
    • Excellent skills and experience in problem-solving networking and office automation configurations and applications.
    • Excellent ability to use MS Office Applications (e.g. Word, Excel, PowerPoint, etc.) and to direct and guide others on the usage of the applications.
    • Excellent ability to make decisions of sound judgment, often in a time-sensitive business situation.
    • Excellent ability to think analytically with attention to detail in the presence of frequent interruptions.
    • Excellent project management, time management, multi-tasking, and organizational skills.
    • Excellent written, oral communication and interpersonal skills providing articulate, constructive, meaningful, and timely interaction at all levels with the ability to make complex issues understandable.
    • Excellent communication skills to provide instructions and guidance to staff concerning technical services activities, challenges, and questions.
    • Highly detail-oriented.
    • Ability to deal with highly sensitive and personal information in a confidential manner, acts with integrity and trustworthiness.
    • Solid written documentation skills that are clear, thorough, concise, accurate, and timely.
    • Demonstrate critical thinking skills.
    • Excellent ability to work with and meet tight deadlines.
    • The ability to communicate in French or another language is an asset.
  • Efforts and Working Conditions
    • Work is primarily performed at a desk in a normal office environment.
    • Long periods of sitting and computer/phone use.
    • The incumbent has the freedom to move about or change positions at will.
    • Multi-tasks within a fast-paced, high-volume, and demanding environment.
    • Absorbs and interprets information from multiple parties on a regular basis.
    • Required to listen to and reconcile multiple points of view being discussed/presented.
    • Participates or leads meetings where different viewpoints are being discussed/presented.
    • Frequent interruptions occasionally dealing with emergency situations.
    • Occasional travel to FACS sites or within the region.
    • Occasional travel outside the region is required.
    • Occasional requirement to work evenings and/or weekend hours in case of tech emergencies or after-hours implementations.
    • Occasional lifting of equipment may be required.