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Part Time Seasonal Service Team Member

2 months ago

Halifax, Nova Scotia, Canada Michaels Full time
Job Summary

Michaels is seeking a Part Time Seasonal Service Team Member to join our team. As a Service Team Member, you will be responsible for providing excellent customer service, assisting customers with their shopping experience, and ensuring a smooth checkout process.

Main Responsibilities
  • Assist customers with their purchases, find products, and provide solutions.
  • Provide a quick and courteous checkout experience and handle cash transactions according to company standards.
  • Inform customers about the rewards program and assist with sign-ups.
  • Notify customers about the Voice of the Customer (VDC) survey.
  • Assist with omnichannel processes, including AEL/REM (buy online, pick up in store) and EXP/M (ship from store) orders.
  • Participate in truck unloading, display replenishment, and planogram (POG) processes.
  • Responsible for merchandise receiving, stocking, and maintenance, including returns, restocking shelves, and general store organization to ensure a well-presented and stocked store.
  • Perform stock optimization in-store (OSEM) and sales floor setup tasks as assigned.
  • Support loss prevention and safety programs.
  • Follow company operational procedures (OPs) and programs to ensure compliance with applicable laws and regulations, implement company policies and standards.
  • Interact with others in an acceptable and respectful manner, remain positive and respectful even in difficult situations, promote commitment to the company's vision and values, project a positive image, and serve as a role model for others.
  • Other Assigned Tasks

Category

Preferred Knowledge/ Skills/ Abilities

Type of experience preferred for the role:

  • Preferred experience in retail sales or customer service.

Physical and Environmental Demands (CD, Artistree, Stores)

The job description must specify the minimum physical requirements of the job, such as requirements related to standing, sitting, lifting, walking, and performing repetitive movements. Describe the environmental conditions for which the applicant or employee should be aware, particularly regarding environmental factors that may pose a risk to health or safety.

Physical Demands

Work Environment

  • Ability to stand for long periods
  • Ability to move around the store
  • Frequent bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves using a ladder or similar equipment.
  • If you need help performing these job tasks, please communicate with a supervisor to initiate an interactive process and find a reasonable accommodation.
  • Public retail store environment to care for customers; all public areas are air-conditioned; some warehouses may not be air-conditioned; you may be assigned outdoor work (picking up shopping baskets or during truck unloading); the training room has a glass cutter machine and a heat press; working hours include evenings, weekends, and early mornings.

Applicants from Canada and the United States must meet federal, provincial, and local requirements for the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

We're here for the crafty Join a team where innovation and teamwork converge to support the most thrilling missions in the world

Michaels is an equal employment opportunity employer. We're here for all team members and crafty enthusiasts to create, innovate, and be better together.

To review a comprehensive list of benefits, please visit )