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Clinical Support Coordinator
2 months ago
Job Title: Unit Secretary
Job Summary:
Mackenzie Health is seeking a highly organized and detail-oriented Unit Secretary to provide administrative support to our clinical teams. As a Unit Secretary, you will be responsible for managing patient schedules, coordinating patient care, and providing exceptional customer service to our patients and staff.
Key Responsibilities:
- Manage patient schedules and coordinate patient care with interdisciplinary teams
- Provide administrative support to clinical teams, including data entry and record-keeping
- Respond to patient telephone inquiries and resolve issues in a timely and professional manner
- Collaborate with supporting departments and physician offices to ensure seamless patient care
- Maintain accurate and up-to-date patient records and reports
Requirements:
- Grade 12 or equivalent
- Working knowledge of medical terminology
- Prior experience in an administrative/clerical role, preferably in a healthcare environment
- Keyboarding skills (40 wpm)
- Experience with computer applications, including Microsoft Office
- Excellent verbal and written communication skills
- Excellent organizational skills
- Ability to effectively de-escalate situations
- Customer service skills
- Proven attendance record
- Understanding and compliance with patient and staff safety policies and procedures
Preferred Qualifications:
- EPIC, EPF, ESP experience
- Previous experience within the Unit Secretary classification
About Mackenzie Health:
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
