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Food Service Team Lead

2 months ago

Red Deer, Alberta, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and supervise a team of food service staff to ensure that they are meeting our high standards of quality and service.
  • Develop and implement effective training programs to ensure that staff are equipped with the skills and knowledge needed to provide excellent customer service.
  • Monitor and control food costs, inventory, and labor expenses to ensure that we are operating efficiently and effectively.
  • Ensure that all food safety and sanitation procedures are followed at all times.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and submit reports on sales, inventory, and labor expenses.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Flexibility and adaptability.
Work Environment:

Our restaurant is a fast-paced environment where you will be working with a team to provide exceptional customer service and high-quality food. You will be required to stand for long periods of time and lift heavy objects.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement.
  • A fun and dynamic work environment.