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Restaurant Operations Manager

2 months ago


Whistler, British Columbia, Canada Golden Goose Holdings Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Golden Goose Holdings Ltd. as a Fast Food Restaurant Manager.

Key Responsibilities
  • Service Development
    • Determine the type of services to be offered and implement operational procedures to ensure seamless delivery.
  • Financial Management
    • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Evaluation
    • Conduct performance reviews to assess employee performance and provide constructive feedback.
  • Inventory Management
    • Organize and maintain inventory to ensure efficient stock levels and minimize waste.
  • Health and Safety
    • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Supply Chain Management
    • Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
  • Marketing and Customer Service
    • Participate in marketing plans and implementation to promote the restaurant and enhance customer experience.
    • Address customers' complaints or concerns in a professional and timely manner.
  • Operations Management
    • Plan, organize, direct, control, and evaluate daily operations to ensure efficient and effective service delivery.
  • Supervision
    • Supervise a team of 11-15 employees to ensure they are working efficiently and effectively.
  • Technology and Systems
    • Utilize accounting software, electronic cash registers, and point of sale systems to manage financial transactions and inventory.
  • Transportation and Travel
    • Use public transportation to travel to and from work.
  • Work Environment
    • Work in a fast-paced environment with tight deadlines and repetitive tasks.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a similar role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work under pressure and meet deadlines.
    • Accurate and reliable with a strong attention to detail.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.