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Global Corporate Banking Director

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Director - Global Corporate & Multinational Client Service. This role will play a critical part in ensuring the coordination between countries coverage teams, including Relationship Managers, Cash treasury desk, trade and GTB teams.

Key Responsibilities
  • Act as a first point-of-contact for client global servicing needs in coordination with global and local client Relationship Managers and relationship support teams.
  • Strengthen client relationships by delivering market differentiating service through proactive engagement anticipating client's needs and unique business requirements and strategic objectives.
  • Support the delivery of value propositions for the Bank and the client at the global level and execution of the service level agreements aligned to the Bank's multinational client standards.
  • Support growth of top revenue multinational clients globally by ensuring timely execution and consistent client experiences with differentiated service.
  • Simplify and enhance client experience through seamless coordination between Countries, Relationship Managers and Servicing teams as a central relationship point of contact.
  • Coordinate and oversee global business relationship pipelines and communicate cross border initiatives to local teams.
  • Coordinate global business referrals with the appropriate Relationship Managers and Sales teams.
  • Coordinate with partners to provide consistent onboarding and servicing client experiences across the Bank's global footprint for Capital Markets, Corporate Banking and Transaction Banking.
  • Support local Relationship Managers with client relationships and assist in the execution of the account plans.
  • Champion a client focused culture to deepen client relationships and leverage broader Bank relationships, systems, knowledge to earn client primacy.
  • Takes responsibility for escalated client and partner inquiries, concerns or complaints and resolves matters promptly and accurately.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Contribute to a high-performance environment and fosters an inclusive work environment, supporting the vision/values/business strategy for the team.
Requirements
  • Bachelor of Business Administration or Finance
  • Experience in finance industry and a keen interest in financial markets
  • High knowledge of all Bank's monitoring, regulatory and compliance requirements.
  • Experience in Capital Markets - FICC, Equities and Prime Services and Transaction Banking
  • English required and Spanish language competency is an asset
What We Offer

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.